Senior Architect — AI Control Tower Platform
ServiceNow
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Benefits offered by this job
Job summary
ServiceNow's AI Control Tower (AICT) in Santa Clara seeks a Principal Engineer who has built 1.0 products from first principles, solving deep technical hurdles with early customers and establishing foundations that scale adoption. You will report to the Director of Engineering, AICT, and drive architectural decisions for enterprise-wide AI governance.
You are AI-native, hands-on with AI, and will lead teams to design, ship, and operate scalable governance infrastructure.
Qualifications
- 10+ years in software engineering shipping complex enterprise-grade SaaS products.
- Experience architecting from first principles for 1.0+ products.
- Deep expertise in AI-native engineering practices and governance infrastructure.
Responsibilities
- Lead architectural design and implementation of core AICT platform components.
- Translate product requirements into scalable technical plans and failure recovery patterns.
- Set technical standards for governance infrastructure and multi-tenant SaaS platforms.
- Mentor and provide technical guidance across teams and forums.
Skills
Education
Tools
Job description
ServiceNow's AI Control Tower (AICT) in Santa Clara seeks a Principal Engineer who has built 1.0 products from first principles, solving deep technical hurdles with early customers and establishing foundations that scale adoption. You will report to the Director of Engineering, AICT, and drive architectural decisions for enterprise-wide AI governance.
You are AI-native, hands-on with AI, and will lead teams to design, ship, and operate scalable governance infrastructure.
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