Senior AR Specialist | ERP & Collections Expert

Healthcare Linen Services Group; Illinois; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Dental Plan

Vision Plan

Life Insurance

401K Program with Company Match

Paid Holidays

Paid Time Off

Tuition Reimbursement

Job summary

Healthcare Linen Services Group in St. Charles, IL is seeking an Accounts Receivable Specialist to manage daily AR operations, collections, and dispute resolution with other teams. You will reconcile customer accounts, initiate refunds/credits, and support month-end close.

The role requires 10+ years in collections, strong Excel (VLOOKUPs, Pivot), and experience with NetSuite or similar ERP. You will contact customers, monitor aging, and ensure invoices are submitted timely while complying with

Qualifications

• 10+ years’ experience in a Collections role.
• Experience with Microsoft Excel, Vlookups and Pivot tables.
• Experience in Netsuite or other ERP system.
• Ability to work in a fast-paced environment with changing priorities.
• Ability to work independently with little supervision yet maintain a team environment.
• Excellent verbal and written communication skills.
• Ability to manage multiple accounts and prioritize workload effectively.
• Customer-focused approach while maintain collection objectives.

Responsibilities

• Manage the daily accounts receivable operations for an assigned business unit, including monitoring and managing accounts to ensure timely payment of outstanding invoices.
• Contact customers via phone, e-mail, and written correspondence to collect overdue balances.
• Maintain accurate collection notes and account records with ERP/accounting system.
• Review aging reports and prioritize collection activities based on delinquency status in order to meet DSO goals.
• Collaborate with Commercial Team, Customer Service and Accounting teams to resolve collection barriers.
• Escalate high-risk, severely past due or disputed accounts to management.
• Support month-end closing activities and accounts receivable reporting.
• Maintain compliance with company credit and collection policies.

Skills

Collections experience

Excel

Communication skills

ERP systems (NetSuite)

Tools

NetSuite ERP

Microsoft Excel

Job description

Healthcare Linen Services Group in St. Charles, IL is seeking an Accounts Receivable Specialist to manage daily AR operations, collections, and dispute resolution with other teams. You will reconcile customer accounts, initiate refunds/credits, and support month-end close.

The role requires 10+ years in collections, strong Excel (VLOOKUPs, Pivot), and experience with NetSuite or similar ERP. You will contact customers, monitor aging, and ensure invoices are submitted timely while complying with