Accounts Receivable Specialist

Axle Logistics; Knoxville (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

Axle Logistics is seeking an Accounts Receivable Specialist in Knoxville, TN, to handle daily collection activities and related billing tasks. The role sits in the Accounting & Finance division and requires attention to delinquency and accuracy in customer accounts.

You will make calls, monitor accounts, resolve discrepancies, and escalate when needed, while maintaining professional customer interactions and timely payments.

Qualifications

• High school diploma required; associates degree or higher preferred.
• 1–3 years of high-volume corporate collections experience.
• Commitment to excellent customer service.
• Ability to exercise tact and courtesy in frequent contact with customers.
• Excellent written and verbal communication abilities.
• Strong attention to detail and Microsoft Office proficiency.

Responsibilities

• Make customer collection calls and related correspondence in a fast-paced, goal-oriented environment.
• Monitor and maintain assigned customer accounts.
• Resolve customer account discrepancies and short payments.
• Reduce delinquency for assigned accounts.
• Leverage Salesforce or senior management to accelerate collections when needed.
• Support the Accounts Receivable Department with additional tasks as necessary.

Skills

Customer service

Communication skills

Attention to detail

Education

High School diploma

Associates degree or higher

Tools

Microsoft Office

Job description

About this position

About Axle Logistics

Meet Axle Logistics: an award-winning logistics company that doesn't fit the mold.

We pride ourselves on changing the industry standard and setting a new tone in the logistics field. Ask our current employees what it's like to work here, and you'll hear words not often used to describe a logistics shop: energetic, contagious, addicting, inspiring, meaningful, rewarding, and fun.

At Axle Logistics, we strongly embrace the entrepreneurial spirit and have a passion for providing real opportunities to ambitious professionals who share our energy and competitive nature. Whether you're a recent college graduate or a seasoned business professional looking for a career change, we can provide you with a path for success through our comprehensive training program, professional development process, and unlimited access to a dynamic leadership team with years of experience in the industry.

We love to see each other win. Positive attitudes produce positive results, and that spirit is the foundation of everything that we do.

About the role

• Axle Logistics is seeking a task-oriented and organized individual to fill the role of Accounts Receivable Specialist. Joining the corporate headquarters Accounting & Finance division in Knoxville TN, this motivated candidate will be responsible for the day-to-day timely collection of outstanding receivables and other billing and receivables tasks as necessary.

What you'll do

• Make customer collection calls and send related correspondence in a fast-paced/goal-oriented environment
• Responsibility for monitoring and maintaining assigned customer accounts
• Resolve customer account discrepancies and short payments
• Accountability for reducing delinquency for assigned accounts
• Enlist the efforts of salesforce or senior management when necessary to accelerate the collection process
• Perform other tasks as necessary to support the Accounts Receivable Department

Qualifications

• High School diploma required, Associates degree or higher preferred
• 1-3 years of high-volume corporate collections experience
• Commitment to excellent customer service
• Ability to exercise tact and courtesy in frequent contact with customers
• Excellent written and verbal communication abilities
• Strong attention to detail
• Experience with Microsoft Office Products

Axle Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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