Senior AR Collections Specialist – High-Volume

AAA Fire Protection; Union City (CA); On-site; USD 48,000 - 54,000; Full time

Job summary

AAA Fire Protection in Union City, CA is seeking an Accounts Receivable and Collection Specialist. This full-time role focuses on managing a high-volume portfolio, securing payment on past-due invoices, cash application, and reducing aged receivables.

Strong communication, follow-up, and attention to detail are essential to meet collection and cash-receipt goals. Responsibilities include contacting customers, resolving disputes, reconciling accounts, and collaborating with Billing, Operations,

Qualifications

• Experience in commercial collections and high-volume AR environments.
• Experience managing aging reports and large customer portfolios.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Manage a high-volume portfolio of customer accounts and actively pursue outstanding balances.
• Contact customers by phone, email, and other methods to secure payment of past-due invoices.
• Review aging reports and prioritize collection strategies for high-risk accounts.
• Research and resolve account discrepancies in partnership with customers and internal departments.
• Reconcile customer accounts and ensure payments and credits are correctly applied.
• Collaborate with Billing, Customer Service, Operations, Sales, and Accounting to resolve issues impacting collections.
• Provide regular updates on collection activity and aging trends.
• Meet established collection and cash-receipt goals.

Skills

High-volume collections

Communication

Attention to detail

Time management

Prioritization

Dispute resolution

Education

Associate degree in Business Administration or Accounting

Tools

SAGE Intacct

Excel

Job description

AAA Fire Protection in Union City, CA is seeking an Accounts Receivable and Collection Specialist. This full-time role focuses on managing a high-volume portfolio, securing payment on past-due invoices, cash application, and reducing aged receivables.

Strong communication, follow-up, and attention to detail are essential to meet collection and cash-receipt goals. Responsibilities include contacting customers, resolving disputes, reconciling accounts, and collaborating with Billing, Operations,