Senior Apps Support Lead (Hybrid, Global)

Citi; Irving (TX); On-site; USD 96,000 - 145,000; Full time

Job summary

Citi is seeking an Applications Support Senior Analyst in Irving, TX to deliver technical and functional support for Citi applications. You will lead support activities, monitor stability, coordinate across development and production teams, and drive improvements in processes and tools.

The role emphasizes collaboration with global colleagues, strong communication, and hands-on experience with core tech stacks. This is a full-time hybrid role based in Irving.

Qualifications

• 5 years experience in an Application Support role.

Responsibilities

• Provide technical and business support for Citi applications; resolve issues quickly and drive stability.

Skills

Analytical skills

Decision making

Communication

Collaboration

Leadership/mentoring

Time management

Education

Bachelor's degree or equivalent

Tools

Java

WebSphere

TIBCO EMS

IBM MQ

IBM Connect Direct

OpenShift

Google Cloud Platform

UDeploy

Kibana

Splunk

AppDynamics

Oracle

MongoDB

PL/SQL

Job description

Citi is seeking an Applications Support Senior Analyst in Irving, TX to deliver technical and functional support for Citi applications. You will lead support activities, monitor stability, coordinate across development and production teams, and drive improvements in processes and tools.

The role emphasizes collaboration with global colleagues, strong communication, and hands-on experience with core tech stacks. This is a full-time hybrid role based in Irving.