Senior Applications & Data Analyst

Community Foundation for Greater Atlanta; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Senior Applications & Data Analyst at Community Foundation for Greater Atlanta will own the enterprise application portfolio, including ERP and CRM, ensure data integrity, and deliver meaningful reporting. The role blends hands-on administration with strategic partnership across Finance, Programs, and Grants Management.

You will lead ERP and CRM projects, design dashboards, support Azure-based data pipelines, govern security and DR, and help the organization become more data-informed.

Qualifications

• Experience leading ERP and CRM implementations or upgrades.

Responsibilities

• ERP Administration & Implementation: lead or co-lead end-to-end ERP projects including requirements, configuration, testing, training, go-live support

Skills

ERP Administration

CRM Administration

Azure Cloud

Data Analysis

Dashboard Reporting

Data Governance

Stakeholder Collaboration

SQL/ETL

Tools

Salesforce

Blackbaud

Azure Data Factory

Azure Synapse

Azure Active Directory / Entra ID

Job description

Community Foundation for Greater Atlanta

Senior Applications & Data Analyst

POSITION: Full-time Exempt

DEPARTMENT: Information Technology

REPORTS TO: Managing Director, Information Technology

About The Organization

The Community Foundation for Greater Atlanta is one of the nation's largest community foundations, with over $1.7 billion in assets and more than seven decades of philanthropic leadership. Through grants, donor services, and civic partnerships, CFGA advances equity and opportunity across 23 counties in the Greater Atlanta region.

Our Information Technology team enables that mission by ensuring the Foundation's systems, data, and applications operate with the rigor and reliability our work demands. We are seeking a Senior Applications & Data Analyst who brings technical depth and a collaborative spirit to help us build a more connected, data-informed organization.

WHERE SYSTEMS MEET MISSION

The Senior Applications & Data Analyst serves as the primary owner of CFGA's enterprise application portfolio — including ERP, CRM, and cloud-hosted business systems — while ensuring data integrity, meaningful reporting, and seamless integrations across the Foundation. This role is both hands-on and strategic: equal parts systems administrator, data engineer, project lead, and trusted partner to Finance, Programs, and Grants Management.

The ideal candidate has navigated complex implementation cycles, can diagnose a broken workflow and redesign it, and understands that behind every data field is a person whose work depends on getting it right.

Key Responsibilities

WHAT YOU’LL DO

• ERP Administration & Implementation
• Lead or co-lead end-to-end ERP implementation and upgrade projects, including requirements gathering, configuration, testing, training, and go-live support
• Serve as the primary system administrator, managing user access, workflow configuration, and system integrity
• Partner with Finance, HR, and Operations to align ERP functionality with evolving business processes and reporting requirements
• Develop and maintain integration touchpoints between the ERP and downstream business systems
• CRM Administration & Implementation
• Administer and optimize the Foundation's CRM platform (e.g., Salesforce, Blackbaud, or equivalent), ensuring clean data, effective workflows, and strong user adoption
• Lead or co-lead CRM implementation or migration projects, including data migration planning, stakeholder engagement, and training programs
• Design and maintain dashboards, reports, and data models that support donor stewardship, grant management, and community engagement activities
• Application Support & Portfolio Management
• Provide Tier 2/3 support across the Foundation's software portfolio, troubleshooting complex issues and managing vendor escalations
• Document system configurations, standard operating procedures, and data dictionaries
• Evaluate, recommend, and onboard new business applications aligned with organizational strategy
• Manage vendor relationships and service-level agreements for key platforms
• Microsoft Azure & Cloud Infrastructure
• Administer Foundation systems hosted on Microsoft Azure, including Azure SQL, Azure Active Directory / Entra ID, and related cloud services
• Support data pipeline and warehouse development using Azure Data Factory, Azure Synapse Analytics, or comparable tools
• Ensure data governance, security compliance, and disaster recovery protocols are current, tested, and documented
• Monitor Azure resource utilization and recommend cost optimization strategies aligned with the Foundation's budget
• Data Analysis & Reporting
• Design and deliver reports, dashboards, and data visualizations that support executive decision-making and programmatic reporting
• Conduct data quality audits and implement remediation strategies across core systems
• Collaborate with program, finance, and grants management staff to surface data-driven insights
• Support annual audit and compliance reporting through accurate data extraction and reconciliation