Senior Application Support Engineer - Python, SRE & Linux

Insight Global; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technical services company is seeking a skilled application support engineer to provide Level 2 and Level 3 support for mission-critical systems. Candidates should have 7+ years of experience, strong proficiency in Python, and a solid understanding of distributed systems and Linux/Unix. Responsibilities include diagnosing application issues, developing automation tools, and monitoring system health. Excellent communication skills and the ability to work under pressure are crucial.

Qualifications

• 7+ years of experience in Application Support, Production Support, or Site Reliability Engineering.
• Strong proficiency in Python, including scripting, debugging, and building support tooling.
• Experience supporting distributed systems, APIs, or microservices in a production environment.

Responsibilities

• Provide Level 2 and Level 3 application support for mission-critical systems in a production environment.
• Diagnose and resolve complex application issues using Python, logs, metrics, and debugging tools.
• Develop and maintain Python scripts and tools for automation, monitoring, data analysis, and operational efficiency.

Skills

Application Support

Production Support

Site Reliability Engineering

Python

Distributed Systems

APIs

Microservices

Linux/Unix

Database Management

Troubleshooting

Communication

Job description

A leading technical services company is seeking a skilled application support engineer to provide Level 2 and Level 3 support for mission-critical systems. Candidates should have 7+ years of experience, strong proficiency in Python, and a solid understanding of distributed systems and Linux/Unix. Responsibilities include diagnosing application issues, developing automation tools, and monitoring system health. Excellent communication skills and the ability to work under pressure are crucial.