Application Support Engineer

CodersLink Agency; California (MO); Hybrid; MXN 1,021,000 - 1,531,000; Full time

Job summary

CodersLink Agency is seeking a Technical Support Engineer to join the service desk team for a U.S.-based life science software company. You will support enterprise clients across the West Coast, acting as an extension of the application support team and handling complex technical issues with Oracle databases.

This Tier 2/3 role requires communicating findings and resolutions directly to enterprise clients, with hands-on problem solving and deep technical depth on a daily basis.

Job description

About the Role

We're looking for a Technical Support Engineer to join the service desk team of a U.S.-based life science software company, supporting enterprise clients across the West Coast. You'll operate as a direct extension of the application support team - investigating complex technical issues, working hands-on with Oracle databases, and communicating findings and resolutions directly to enterprise clients. This is a Tier 2/3 role. You'll handle real technical depth daily: application ...