Senior Application Stability Engineer - Remote

Children's Mercy Kansas City

Kansas City (MO)

Remote

USD 63,000 - 74,000

Full time

14 days+

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Job summary

Children’s Mercy Kansas City is seeking a Senior Application Support Engineer to ensure stability, performance, and availability of business-critical applications. You will lead installations, upgrades, disaster recovery testing, and document software architectures while collaborating with Tier 4 support and application teams.

The role requires a Bachelor’s in CS or related field or substantial equivalent experience, plus 5–7 years in application support.

Qualifications

Bachelor's degree in computer science or similar focus with 5–7 years in application support engineering or closely related positions.
HS diploma or equivalent with 10 years in application support engineering or closely related positions.
MCSA/MCSE/MCTS and ITIL/Azure credentials preferred.

Responsibilities

Maintains and enhances business-critical software systems and lifecycle processes, including disaster recovery capabilities, in partnership with clinical and non-clinical teams.
Creates and maintains technical documentation for software architectures, integrations, and subsystems.
Designs, tests, and documents disaster recovery procedures to meet RTO/RPO standards in coordination with infrastructure teams.
Provides tier 4 technical support during service degradation and outages.
Maintains monitoring and proactive event management.