Senior Application Analyst: Complex Systems Troubleshooter

Wellmark, Inc.; Des Moines (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

Wellmark, Inc. is seeking an experienced technologist to manage and troubleshoot multiple highly integrated applications in support of its systems.

You will provide advanced troubleshooting, coordinate with delivery teams, and maintain documentation while evaluating changes for risk. Strong vendor engagement, analytical thinking and communication are essential for success in this fast-paced role.

Qualifications

• Bachelor's degree in CS, MIS or related field or 8 years of direct experience.
• Proven testing/troubleshooting in a fast-paced environment across multiple applications.
• Ability to engage third-party vendors in troubleshooting and collaboration.
• Strong communication, analytical and multitasking capabilities.

Responsibilities

• Manage and troubleshoot multiple highly integrated/complex applications.
• Provide advanced troubleshooting and resolution of system incidents and problems.
• Coordinate with application delivery, infrastructure and business partners.
• Maintain documentation and evaluate changes for risk to environments.
• Collaborate with security to ensure regulatory requirements are met.

Skills

8 years experience

Analytical thinking

Strong communication

Problem solving

Education

Bachelor's degree in Computer Science, MIS or related field

Tools

Angular 2+

NodeJS

TypeScript

C#

.NET

Java

SQL

Business Objects/Power BI

Job description

Wellmark, Inc. is seeking an experienced technologist to manage and troubleshoot multiple highly integrated applications in support of its systems.

You will provide advanced troubleshooting, coordinate with delivery teams, and maintain documentation while evaluating changes for risk. Strong vendor engagement, analytical thinking and communication are essential for success in this fast-paced role.