Senior App Support Engineer (Hybrid, 24x7)

Zillion Technologies, Inc.; McLean (VA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading technology company is currently seeking an experienced Application Support Engineer to provide expert support for applications in a hybrid environment. The ideal candidate should have over 10 years of experience in Application Support, strong troubleshooting skills, and experience with various tools such as MS Dynamics CRM and incident management tools. This position offers a full-time contract with the potential for hybrid work setup based out of McLean, VA.

Qualifications

• 10+ years of experience in Application Support or Production Support (L1/L2).
• Hands-on experience with CRM platforms and workflow systems.
• Strong troubleshooting skills across application and middleware layers.

Skills

Application Support / Production Support

MS Dynamics CRM

IBM BPA / workflow systems

Document/Record Management systems

Troubleshooting skills

Patching and vulnerability remediation

Incident management tools

BCP/DR processes

Job description

A leading technology company is currently seeking an experienced Application Support Engineer to provide expert support for applications in a hybrid environment. The ideal candidate should have over 10 years of experience in Application Support, strong troubleshooting skills, and experience with various tools such as MS Dynamics CRM and incident management tools. This position offers a full-time contract with the potential for hybrid work setup based out of McLean, VA.