Senior Analyst ERP & Corporate Applications

1004 Lehigh Valley Hospital; Pennsylvania; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Workday Supply Chain analyst to support ERP configurations, testing, reporting, and day-to-day operations in a healthcare setting.

You will work with procurement, inventory, and finance to analyze requirements, resolve issues, and drive continuous improvements across Workday Supply Chain modules.

Qualifications

• Bachelor’s degree in Information Sciences and Technology, Information Management, or related fields.
• 7+ years experience preferred if using HS diploma.
• Experience configuring, maintaining, and supporting Workday SCM functionality.
• Experience with Workday releases, testing, and deployments.
• Experience creating/maintaining Custom Reports, Calculated Fields, Workday Notifications, and Business Process Configurations.

Responsibilities

• Configure ERP or corporate applications to support solutions and integrations.
• Develop and execute test plans for upgrades, enhancements, and integrations.
• Assist in disaster recovery planning and upgrade support.
• Analyze data and create reports to support operational decisions.
• Troubleshoot system issues and recommend improvements.
• Collaborate with teams and provide technical guidance on processes.
• Demonstrate strong understanding of procurement and supply chain processes.

Skills

Workday SCM

Workday configuration

Workday testing

Workday integrations

Incident resolution

Data analysis

Stakeholder collaboration

ServiceNow/Jira

Analytical skills

Communication & teamwork

Education

Bachelor’s degree in Information Sciences and Technology / Information Management

High School Diploma/GED with 7+ years experience

Tools

Workday EIB

Core Connectors

Third-party procurement systems

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Supports ERP or Corporate Applications through system configuration, testing, and reporting. Works closely with business stakeholders to analyze requirements and deliver technical solutions. Participates in the full development lifecycle, ensuring accuracy and efficiency in system operations. This role will function as a core Workday Supply Chain analyst, supporting day-to-day production needs, configuration updates, and continuous improvement initiatives. Responsibilities include supporting procurement, inventory, and supplier-related processes, assisting with issue resolution and root-cause analysis, testing system changes, and partnering with clinical, supply chain, and finance stakeholders. The analyst will help ensure smooth system operations, support reporting and data needs, and contribute to incremental enhancements in a complex, healthcare-focused environment.

Job Duties

• Configure ERP systems or corporate applications based on business requirements to support technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes.
• Develop and execute test plans for upgrades, enhancements, and integrations.
• Assist in disaster recovery planning and upgrade support.
• Analyze data and create reports to support operational and strategic decisions.
• Troubleshoot system issues and recommend improvements.
• Develops, plans and executes thorough and complete test scenarios and plans.
• Collaborate with functional teams and provide technical guidance on processes.
• Strong understanding of procurement and supply chain business processes.

Required Experience

• Hands-on experience configuring, maintaining, and supporting Workday Supply Chain functions including:
  • Procurement
  • Inventory Management
  • Suppliers and Supplier Accounts
  • Requisitions and Purchase Orders
  • Receipts and Returns
  • Catalog Management
  • Sourcing
  • Custom Validations
• Experience managing Workday production support activities, incident resolution, defect analysis, and root cause investigations.
• Strong understanding of Workday business processes, security framework, domains, and roles.
• Experience supporting Workday releases, feature adoption, testing, and deployment activities.
• Hands-on experience creating and maintaining: Custom Reports, Calculated Fields, Workday Notifications, Business Process Configurations.
• Experience working with Workday integrations including EIB, Core Connectors, and third-party procurement systems.
• Experience with ticket management tools such as ServiceNow, Jira, or similar ITSM platforms.
• Demonstrated ability to work directly with business stakeholders to gather requirements, troubleshoot issues, and implement solutions.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s Degree in Information Sciences and Technology, Information Management, or fields related to the system functions supported or High School Diploma/GED and 7 years preferred work experience.
• 4 years Progressive experience in Information Management or Information Technology or 4 years Combination experience of Information Technology, Enterprise Resource Planning (ERP), Corporate Applications and Healthcare.
• ERP or Corporate Applications configuration and reporting.
• Strong analytical and problem-solving skills.
• Process knowledge of assigned area(s) and applications.
• Effective communication and teamwork.

Preferred Experience

• Experience supporting Workday SCM in a healthcare, manufacturing, retail, or large enterprise environment.
• Experience with Workday Strategic Sourcing.
• Experience with Workday Prism Analytics and Workday Adaptive Planning.
• Knowledge of ERP process integration between Supply Chain Finance Accounts Payable Inventory Management Supplier Management.
• Experience participating in Workday implementations, enhancements, or optimization projects.
• Workday Pro Certification in Procurement, Inventory, or other Supply Chain-related modules preferred.
• Experience supporting organizations with 10,000+ employees and complex supply chain operations.
• Healthcare industry experience strongly preferred.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Work Shift: Day Shift

Address: 1200 S Cedar Crest Blvd

Primary Location: REMOTE IN PENNSYLVANIA

Position Type: Remote

Union: Not Applicable

Work Schedule: 9am - 5 pm.

Department: 1004-13123 CSS-Info Services Financial/Admin Sys

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.