Senior AML Process Design Lead, AI-Driven Global Ops

Bank of America; Pennington (AL); On-site; USD 113,000 - 157,000; Full time

Job summary

Bank of America in Pennington, NJ seeks a strategic Process Design leader with a transformation mindset to shape and deliver the AML operating model using AI-enabled approaches. The role calls for process analysis, governance design, and stakeholder collaboration to implement scalable solutions that reduce risk and improve controls.

The candidate will drive end-to-end process improvements, oversee human-in-the-loop governance, and present executive-level recommendations.

Qualifications

• 5 years of Process design related experience and strong delivery mindset.
• Experience with AI-enabled operating models and human-in-the-loop controls.
• Ability to articulate complex problems and present executive-level solutions.

Responsibilities

• Implements complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
• Collaborates with Line of Business partners to identify and implement solutions addressing critical challenges.
• Establishes continuous process improvement models using best practices and reusable tech.
• Leverages analytics to translate issues into structured design-oriented solutions with defined benefits.
• Leads enterprise change management deliverables for major projects including detailed analyses and controls.

Skills

Process design

Future-State Operating Model

AI governance

GenAI workflow

Data analytics

Executive storytelling

Stakeholder influence

Change management

Job description

Bank of America in Pennington, NJ seeks a strategic Process Design leader with a transformation mindset to shape and deliver the AML operating model using AI-enabled approaches. The role calls for process analysis, governance design, and stakeholder collaboration to implement scalable solutions that reduce risk and improve controls.

The candidate will drive end-to-end process improvements, oversee human-in-the-loop governance, and present executive-level recommendations.