Senior AML Operations & Risk Control Specialist

Bank of America; Florida; On-site; USD 68,000 - 100,000; Full time

Job summary

Bank of America is seeking a Senior Operations Control Specialist to support the day-to-day routines of the Consumer AML High Risk Detection team within Global Operations.

You will conduct research and investigations, escalate risks, and collaborate with Change Managers, Technology, and business partners to improve processes, while ensuring adherence to regulatory requirements and internal policies. This role requires strong analytical and communication skills.

Qualifications

• Minimum 2 years’ experience in high volume production operational environment.
• Experience navigating bank systems and compliance tools is preferred.
• Strong analytical and problem-solving capabilities with attention to detail.

Responsibilities

• Monitors team metrics and works with leadership to track progress towards objectives and ensure goals are met.
• Demonstrates process expertise and provides support to leadership, employees, and business partners by implementing process improvements.
• Assists in the identification, escalation, and mitigation of potential risks and issues.
• Applies knowledge of business processes to identify opportunities for simplification and efficiencies.
• Supports the enhancement of quality service and ensures effective and efficient operations support is in place for internal partners and external clients.
• Collaborates with Change Managers, Technology, and other business partners to support system enhancements and special projects.
• Ensures adherence to procedures and regulatory requirements through updates and change training.

Skills

Analytical Thinking

Data Quality Management

Research Analysis

Problem Solving

Communication Skills

Decision Making

Adaptability

Attention to Detail

Time Management

Collaboration

Tools

Excel

PowerPoint

SharePoint

Job description

Bank of America is seeking a Senior Operations Control Specialist to support the day-to-day routines of the Consumer AML High Risk Detection team within Global Operations.

You will conduct research and investigations, escalate risks, and collaborate with Change Managers, Technology, and business partners to improve processes, while ensuring adherence to regulatory requirements and internal policies. This role requires strong analytical and communication skills.