Senior Ambulatory Operations Data Analyst - Hybrid

Duke PA; Durham, Northern (NC, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Duke Health is seeking an Ambulatory Operations IT Analyst (Hybrid NC) to support analytics across ambulatory services including primary and urgent care clinics. You will interact with COOs, VPs, and department chairs to inform decision-making with data-driven insights and performance reporting.

The role emphasizes data acquisition, development, and storytelling, with a focus on improving clinical and operational outcomes through analytics and BI dashboards.

Qualifications

• 3+ years of experience in data analysis.
• Healthcare experience preferred.
• Proficiency in SQL and BI tools.
• Strong communication and presentation skills.

Responsibilities

• Operational Analytics Support and Performance Reporting.
• Collaborate with senior leadership to address operational challenges via data-driven insights.
• Translate data findings into actionable recommendations and narratives; create dashboards using Tableau or Power BI.

Skills

SQL queries

Tableau/Power BI

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Health-related discipline preferred

Tools

JMP

Tableau

Power BI

Job description

Duke Health is seeking an Ambulatory Operations IT Analyst (Hybrid NC) to support analytics across ambulatory services including primary and urgent care clinics. You will interact with COOs, VPs, and department chairs to inform decision-making with data-driven insights and performance reporting.

The role emphasizes data acquisition, development, and storytelling, with a focus on improving clinical and operational outcomes through analytics and BI dashboards.