Senior Amazon Connect Consultant (Contract)

Millennium Software and Staffing Inc

Seattle (WA)

On-site

USD 110,000 - 120,000

Full time

9 days ago

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Job summary

Millennium Software and Staffing Inc in Seattle, WA is seeking an Amazon Connect Consultant to support our client with cloud contact center solutions. The role targets mid-senior professionals skilled in Amazon Connect, contact center solutions, and IVR to design, implement, and optimize deployment for a Seattle-based project on a contract basis.

This contract position offers the opportunity to influence customer experience through scalable AWS-powered contact centers and IVR integrations,

Qualifications

  • Experience with Amazon Connect in enterprise environments.
  • Knowledge of contact center design and deployment best practices.
  • Familiarity with IVR integration and testing.

Responsibilities

  • Design and implement Amazon Connect-based contact center solutions.
  • Optimize IVR flows and integrate with AWS services.
  • Collaborate with clients and teams to deliver deployments.

Skills

Amazon Connect
Contact Center Solution
IVR

Job description

Millennium Software and Staffing Inc in Seattle, WA is seeking an Amazon Connect Consultant to support our client with cloud contact center solutions. The role targets mid-senior professionals skilled in Amazon Connect, contact center solutions, and IVR to design, implement, and optimize deployment for a Seattle-based project on a contract basis.

This contract position offers the opportunity to influence customer experience through scalable AWS-powered contact centers and IVR integrations,

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