Senior AM, Cybersecurity (Upper Mid-Market) - Remote

Mimecast Limited; Lexington (MA); Hybrid; USD 152,000 - 228,000; Full time

Job summary

Mimecast Limited is seeking an Account Manager, Senior Commercial, to own a portfolio of Upper Mid-Market customers (1,500-5,000 employees) and grow revenue through upsell and cross-sell.

The role is hybrid: Lexington, MA or remote in Colorado, requires strong commercial acumen and CRM experience (Salesforce). You will collaborate with cross-functional teams to align security, cloud IT, and customer success goals. OTE ranges from $152,000 to $228,000 USD, plus benefits and incentives.

Qualifications

• Experience leading Upper Mid-Market accounts with revenue responsibility.
• Proven ability to upsell and retain customers in IT security/cloud spaces.
• Strong understanding of enterprise buying cycles and stakeholder management.
• Comfort with pipeline management and forecast accuracy.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your Upper Mid-Market account portfolio.
• Partner with the Partner/Channel Development team to build and execute account plans.
• Manage a disciplined pipeline and execute sales activity plans that support your agreed revenue quotas.
• Build and maintain trusted relationships with multiple stakeholders across your existing accounts.
• Identify expansion opportunities and sell new Mimecast products into existing accounts to drive incremental revenue.
• Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
• Apply Mimecast's end-to-end sales methodology consistently across your portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.

Skills

Upper Mid-Market expertise

Account management

Upsell & cross-sell

CRM experience

Sales forecasting

Trust building

Cross-functional collaboration

Tools

Salesforce

Job description

Mimecast Limited is seeking an Account Manager, Senior Commercial, to own a portfolio of Upper Mid-Market customers (1,500-5,000 employees) and grow revenue through upsell and cross-sell.

The role is hybrid: Lexington, MA or remote in Colorado, requires strong commercial acumen and CRM experience (Salesforce). You will collaborate with cross-functional teams to align security, cloud IT, and customer success goals. OTE ranges from $152,000 to $228,000 USD, plus benefits and incentives.