Senior Alterations Specialist (Fitter/Tailor)

JCPenney; Elizabeth (NJ); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Paid holidays

Job summary

Brooks Brothers is seeking a Fitter/Tailor to deliver expert alterations and fabric knowledge to customers on the shop floor. You will be part of the Alterations department, ensuring quality garment fitting and timely service while upholding Brooks Brothers standards.

The role emphasizes personal productivity, precision sewing, and exceptional customer interactions, with flexibility for days, nights, weekends, and holidays to meet business needs.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends and holidays as required.

Responsibilities

• As the Fitter/Tailor you will: Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Attention to detail

Customer service

Retail experience

Job description

Brooks Brothers is seeking a Fitter/Tailor to deliver expert alterations and fabric knowledge to customers on the shop floor. You will be part of the Alterations department, ensuring quality garment fitting and timely service while upholding Brooks Brothers standards.

The role emphasizes personal productivity, precision sewing, and exceptional customer interactions, with flexibility for days, nights, weekends, and holidays to meet business needs.