Senior Airline Catering Operations Manager

PrimeFlight Aviation Services; SeaTac (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking a poised Catering General Manager to oversee multi-location catering operations, drive strategy, and ensure safe, compliant service delivery in a fast-paced environment.

You will partner with executive leadership to optimize performance, manage budgets, and develop frontline teams while aligning with airline requirements and regulatory standards.

Qualifications

• Minimum age 18.
• Legally authorized to work in the country of employment.
• Ability to obtain and maintain required airport and security credentials (FAA, RAIC, TSA, Port Authority, U.S. Customs).
• Communicate effectively in English (reading, writing, speaking).
• 5+ years of operational catering/aviation experience preferred.
• Minimum of 3 years of leadership experience, including management of multiple teams.
• Experience managing budgets and workforce planning.
• Ability to pass a background check and drug screen.

Responsibilities

• Lead catering operations across multiple functions including transportation, sanitation, and commissary.
• Develop and execute strategies to improve efficiency, service quality, and cost performance.
• Ensure compliance with company policies, airline requirements, and regulatory standards.
• Drive performance against SLAs, metrics, and customer expectations.
• Provide leadership, coaching, and development to managers, supervisors, and frontline teams.
• Partner with HR on workforce planning and talent development.
• Oversee staffing models and labor optimization to meet demands.
• Manage operating budgets, expenses, and cost controls.
• Build relationships with airline customers, airport authorities, and stakeholders.
• Oversee training programs and ensure safety certifications.
• Ensure accuracy and timeliness of reporting and compliance records.
• Lead Safety Management System (SMS) initiatives and audits.
• Identify operational risks and implement corrective actions.
• Drive process improvements and standardization across locations.
• Communicate performance and opportunities to senior leadership.
• Foster a culture of safety, accountability, and continuous improvement.

Skills

Catering operations

Leadership

Budget management

Regulatory compliance

Staff development

Stakeholder management

Safety management

Tools

Microsoft Office

Job description

PrimeFlight Aviation Services, Inc. is seeking a poised Catering General Manager to oversee multi-location catering operations, drive strategy, and ensure safe, compliant service delivery in a fast-paced environment.

You will partner with executive leadership to optimize performance, manage budgets, and develop frontline teams while aligning with airline requirements and regulatory standards.