Airline Catering General Manager - SEA Airport

PrimeFlight Aviation Services; SeaTac (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking a poised Catering General Manager to oversee multi-location catering operations, drive strategy, and ensure safe, compliant service delivery in a fast-paced environment.

You will partner with executive leadership to optimize performance, manage budgets, and develop frontline teams while aligning with airline requirements and regulatory standards.

Qualifications

• Minimum age 18.
• Legally authorized to work in the country of employment.
• Ability to obtain and maintain required airport and security credentials (FAA, RAIC, TSA, Port Authority, U.S. Customs).
• Communicate effectively in English (reading, writing, speaking).
• 5+ years of operational catering/aviation experience preferred.
• Minimum of 3 years of leadership experience, including management of multiple teams.
• Experience managing budgets and workforce planning.
• Ability to pass a background check and drug screen.

Responsibilities

• Lead catering operations across multiple functions including transportation, sanitation, and commissary.
• Develop and execute strategies to improve efficiency, service quality, and cost performance.
• Ensure compliance with company policies, airline requirements, and regulatory standards.
• Drive performance against SLAs, metrics, and customer expectations.
• Provide leadership, coaching, and development to managers, supervisors, and frontline teams.
• Partner with HR on workforce planning and talent development.
• Oversee staffing models and labor optimization to meet demands.
• Manage operating budgets, expenses, and cost controls.
• Build relationships with airline customers, airport authorities, and stakeholders.
• Oversee training programs and ensure safety certifications.
• Ensure accuracy and timeliness of reporting and compliance records.
• Lead Safety Management System (SMS) initiatives and audits.
• Identify operational risks and implement corrective actions.
• Drive process improvements and standardization across locations.
• Communicate performance and opportunities to senior leadership.
• Foster a culture of safety, accountability, and continuous improvement.

Skills

Catering operations

Leadership

Budget management

Regulatory compliance

Staff development

Stakeholder management

Safety management

Tools

Microsoft Office

Job description

Job Details

Posting Details

• Posted on November 12, 2026

Locations

Showing 1 location Seatac, WA 98168, USA

• On-site
• Management
• Full-Time
• Requisition #: AIRLI018016

Description

SUMMARY

The Catering General Manager is responsible for leading and overseeing catering operations across one or more locations to ensure safe, efficient, and compliant service delivery. This role drives operational strategy, financial performance, and workforce development while ensuring alignment with company, customer, and regulatory requirements. The Senior Catering Manager partners with executive leadership to implement long-term operational plans, optimize performance, and deliver consistent, high-quality service in a fast-paced, time-sensitive environment.

RESPONSIBILITIES

• Lead and oversee catering operations across multiple functions, including transportation, sanitation, and commissary operations
• Develop and execute operational strategies to improve efficiency, service quality, and cost performance
• Ensure compliance with all company policies, airline requirements, and regulatory standards
• Drive performance against service level agreements (SLA), operational metrics, and customer expectations
• Provide leadership, coaching, and development to managers, supervisors, and frontline teams
• Partner with HR on workforce planning, talent development, succession planning, and performance management
• Oversee staffing models, scheduling strategies, and labor optimization to meet operational demands
• Manage and monitor operational budgets, expenses, and cost controls
• Build and maintain strong relationships with airline customers, airport authorities, and key stakeholders
• Oversee training programs and ensure compliance with all certification and recertification requirements
• Ensure accuracy and timeliness of operational reporting, documentation, and compliance records
• Lead Safety Management System (SMS) initiatives, including safety audits, incident reporting, and continuous improvement efforts
• Identify operational risks and implement corrective actions to mitigate issues and improve performance
• Drive process improvements and standardization across locations or functions
• Communicate operational performance, risks, and opportunities to senior leadership
• Foster a culture of safety, accountability, and continuous improvement
• Perform any additional duties as assigned

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in the country of employment
• Eligibility toacquireneeded credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Communicate effectively in English (reading, writing, speaking)
• 5+ years of operational experience in catering, aviation, logistics, or a related field preferred
• Minimum of 3 years of leadership experience, including management of managers or multiple teams
• Proven experience managing operational performance, budgets, and workforce planning
• Strong leadership and decision-making skills with the ability to influence at all levels of the organization
• Advanced organizational, analytical, and problem-solving skills
• Ability to manage multiple locations or complex operations simultaneously
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of safety, regulatory, and compliance requirements within an operational environment
• Ability to obtain and maintain required airport and security clearances
• Ability to pass a background check and drug screen
• Ability to work varying schedules, including nights, weekends, and holidays as needed

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may bemadeto enable individuals with disabilities to perform the essential requirements.

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlightAviation Services, Inc.isproudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions atPrimeFlightAviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.