Senior Airline Catering Operations Leader

LSG Lufthansa Service Holding AG; Philadelphia (Philadelphia County); On-site; USD 104,000 - 134,000; Full time

Job summary

SkyChefs, a leader in aviation catering, seeks an experienced Sr. Operations Manager to oversee the Customer Service Center and related production activities in Philadelphia. You will lead multiple departments, drive efficiency, and ensure adherence to safety, quality, and regulatory standards.

Key responsibilities include strategic planning, budgeting support, resource deployment, and continuous improvement initiatives, while developing leaders and ensuring alignment with customer contracts.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Five to seven years of related experience preferred.
• Experience supervising multiple departments.
• Strong written and verbal communication skills.

Responsibilities

• Oversee operations across production and service activities.
• Direct planning, scheduling and coordination to meet targets.
• Drive performance improvements and cost control.
• Ensure compliance with safety, quality, and customer requirements.
• Lead and develop supervisors and managers within CSC context.

Skills

Excellent communication

Presentation skills

Interpersonal skills

Leadership abilities

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Windows-based applications

Job description

SkyChefs, a leader in aviation catering, seeks an experienced Sr. Operations Manager to oversee the Customer Service Center and related production activities in Philadelphia. You will lead multiple departments, drive efficiency, and ensure adherence to safety, quality, and regulatory standards.

Key responsibilities include strategic planning, budgeting support, resource deployment, and continuous improvement initiatives, while developing leaders and ensuring alignment with customer contracts.