Senior AI Workflow & Systems Designer (Remote)

CSAA Insurance Group; Central City (KY); Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Annual bonus up to 12%

Remote-first culture

Flexible workplace

Home-flex roles

401(k) with company match

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to work remotely in the United States. You will partner with business leaders to redesign complex workflows, translate needs into implementation-ready designs, and establish repeatable enterprise systems design practices.

The role demands deep expertise in systems thinking, service design, and AI-enabled workflow patterns, with a track record of leading multi-functional engagements and delivering human-in-the-loop solutions

Qualifications

• Bachelor's degree or equivalent practical experience.
• ~10+ years in systems/design/workflow transformation or related fields.
• Strong AI fluency with AI-enabled workflow patterns.
• Experience leading multi-functional engagements.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design.
• Partner with business leaders to understand goals, pain points, and needs.
• Lead current- and future-state design across teams, apps, data sources, and controls.
• Create end-to-end systems that connect front-stage with backstage people and tech.
• Define human-AI collaboration and division of work.
• Translate workflows into clear, implementable design artifacts.

Skills

Systems thinking

Service design

Workflow design

AI fluency

Human-in-the-loop

Design artifacts

Business value

Education

Bachelor27s degree

Master27s degree in Design Strategy

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to work remotely in the United States. You will partner with business leaders to redesign complex workflows, translate needs into implementation-ready designs, and establish repeatable enterprise systems design practices.

The role demands deep expertise in systems thinking, service design, and AI-enabled workflow patterns, with a track record of leading multi-functional engagements and delivering human-in-the-loop solutions