Senior AI Systems Engineer — Drive Intelligent Workflows

salesforce.com, inc.; Bellevue (WA); On-site; USD 179,000 - 246,000; Full time

Job summary

Salesforce is seeking a backend-focused engineer to join Salesforce AI Labs in Bellevue, WA, building systems that blend AI reasoning with deterministic execution to automate complex enterprise workflows.

You will own components from design to production, mentor peers, and collaborate with customers to shape product direction, with a strong emphasis on reliability, security, and scalable architectures.

Qualifications

• Experience building and evaluating LLM-powered systems.
• Ability to own backend services through design, deployment and production.
• Strong understanding of concurrency, persistent state, retries, and fault tolerance.

Responsibilities

• Build systems that learn from demonstrations and combine AI reasoning with deterministic execution to complete workflows reliably.
• Develop recovery and verification capabilities so agents can adapt to changes, confirm outcomes, and recognize when human intervention is needed.
• Build backend services with robust workflow state management, failure handling, and secure access to customer environments.
• Create evaluations and diagnostics that measure task success, expose regressions, and make failures understandable.

Skills

LLM-powered systems

Python

Go

Java

JavaScript/TypeScript

Backend services

Customer engagement

Job description

Salesforce is seeking a backend-focused engineer to join Salesforce AI Labs in Bellevue, WA, building systems that blend AI reasoning with deterministic execution to automate complex enterprise workflows.

You will own components from design to production, mentor peers, and collaborate with customers to shape product direction, with a strong emphasis on reliability, security, and scalable architectures.