Senior AI Systems Engineer – Backend & Production

Salesforce; New York (NY); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce AI Labs is seeking a backend engineer to lead development of systems that learn from demonstrations and combine AI reasoning with deterministic execution. You will build scalable services, work directly with customers, and drive technical direction from design through production.

You will evaluate model choices, ensure reliability, and mentor peers while contributing to hiring and team growth. A strong customer-facing mindset and cross-functional collaboration are essential.

Qualifications

• Experience building and evaluating LLM-powered systems.
• Ability to reason about concurrency, state, retries and failures.
• Strong backend system design and production-readiness mindset.

Responsibilities

• Own technical direction for substantial backend components from design to production.
• Evaluate model selection, tool use, and context management for reliability and cost.
• Mentor peers, participate in design reviews, and contribute to hiring.
• Collaborate with customers to validate solutions in their environments.

Skills

Python

Go

Java

JavaScript/TypeScript

LLM systems

Concurrency

Reliability

Job description

Salesforce AI Labs is seeking a backend engineer to lead development of systems that learn from demonstrations and combine AI reasoning with deterministic execution. You will build scalable services, work directly with customers, and drive technical direction from design through production.

You will evaluate model choices, ensure reliability, and mentor peers while contributing to hiring and team growth. A strong customer-facing mindset and cross-functional collaboration are essential.