Senior AI Strategy Leader—Technology Workflows

Servicenow; Santa Clara (CA); On-site; USD 292,000 - 496,000; Full time

Job summary

ServiceNow seeks a senior individual contributor to lead Technology Workflows strategy, partnering with SVP and product leaders to shape the long-term roadmap in a fast-moving AI era. You will define market sizing, influence pricing, and govern inorganic growth while building a coalition of partners and guiding executive conversations across the portfolio.

Success requires deep technical understanding, strong storytelling, and the ability to operate without direct reports, influencing across

Qualifications

• Engineering degree with 10+ years of product leadership.
• MBA with 10+ years of business leadership.
• 15+ years in enterprise software in IT/production ops.
• Strong analytical and presentation skills in technical fields.
• Experience evaluating acquisitions and partnerships.
• Ability to operate without direct reporting lines.

Responsibilities

• Own multi-year strategic position for Technology Workflows and AI landscape.
• Set market sizing and category definition for the business.
• Shape pricing and packaging strategy with cross-functional teams.
• Own inorganic strategy: acquisitions, acquihire, partnerships.
• Build partner and ecosystem framework across categories.
• Represent the business in executive and customer forums.
• Maintain competitive view of AI-native technology operations.
• Collaborate with product leadership across multiple domains.

Skills

Analytical skills

Presentation skills

Executive presence

Written communication

Strategy & storytelling

Education

Engineering degree

MBA

Tools

DevOps

CI/CD

Observability tools

Public cloud

On-prem/infrastructure knowledge

Job description

ServiceNow seeks a senior individual contributor to lead Technology Workflows strategy, partnering with SVP and product leaders to shape the long-term roadmap in a fast-moving AI era. You will define market sizing, influence pricing, and govern inorganic growth while building a coalition of partners and guiding executive conversations across the portfolio.

Success requires deep technical understanding, strong storytelling, and the ability to operate without direct reports, influencing across