Senior AI Solutions & Customer Success Lead
ServiceNow
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Job summary
ServiceNow is seeking a leader to direct the technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
You will partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes while shaping deployment patterns and scaling capabilities across the Customer Excellence Group.
Responsibilities
- Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
- Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Job description
ServiceNow is seeking a leader to direct the technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
You will partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes while shaping deployment patterns and scaling capabilities across the Customer Excellence Group.
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