Principal Product Success Manager - Facilities Management (Fully Remote)

ServiceNow

United States

Remote

USD 140,000 - 190,000

Full time

2 days ago

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Job summary

ServiceNow is seeking a leader to direct the technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.

You will partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes while shaping deployment patterns and scaling capabilities across the Customer Excellence Group.

Responsibilities

Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.

Job description

Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.

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