Senior AI/ML Engineering Lead (Hybrid)

United Parcel Service, Inc.; Mahwah (NJ); Hybrid; USD 150,000 - 190,000; Full time

Job summary

United Parcel Service, Inc. in the United States seeks a Senior Manager AI/ML Engineering to lead design, development and production delivery of enterprise AI applications, leveraging Generative AI, agentic AI, cloud-native technologies and enterprise systems.

The role supports an enterprise BI platform delivering AI agents across finance and HR such as payroll, benefits, labor contracts, and financial planning, coordinated through cross-domain orchestration and an ontology-driven knowledge

Qualifications

• Experience building AI-powered solutions using LangGraph, LangChain, GCP, RAG, MCP and knowledge graphs.
• Lead the design, development and production delivery of enterprise AI applications.
• Strong engineering and architecture fundamentals with hands-on AI delivery experience.

Responsibilities

• Lead end-to-end AI/ML engineering across frontend, backend, AI/agent layers, orchestration, integrations, data, and cloud services, and mentor a team of AI/ML and software engineers.
• Define scalable, reusable architecture patterns supporting enterprise AI initiatives.

Skills

AI/ML engineering

Team leadership

Architectural patterns

Tools

LangGraph

LangChain

GCP

RAG

MCP

Knowledge graphs

Observability frameworks

Job description

United Parcel Service, Inc. in the United States seeks a Senior Manager AI/ML Engineering to lead design, development and production delivery of enterprise AI applications, leveraging Generative AI, agentic AI, cloud-native technologies and enterprise systems.

The role supports an enterprise BI platform delivering AI agents across finance and HR such as payroll, benefits, labor contracts, and financial planning, coordinated through cross-domain orchestration and an ontology-driven knowledge