Senior AI/ML Engineering Lead — Hybrid, Enterprise AI

United Parcel Service, Inc.; Atlanta (GA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

United Parcel Service, Inc. is seeking a Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications across finance and HR domains, including payroll, benefits, labor contracts, and financial planning.

The role emphasizes hands-on work with LangGraph, LangChain, GCP, and knowledge graphs, complemented by deterministic workflows and APIs when suitable.

Qualifications

• Lead the design and production delivery of enterprise AI applications.
• Hands-on experience with Generative AI and agentic AI, cloud-native technologies.

Responsibilities

• Lead end-to-end AI/ML engineering across frontend, backend, AI/agent layers, orchestration, integrations, data, and cloud services, and mentor a team of AI/ML and software engineers.
• Define scalable, reusable architecture patterns supporting enterprise AI initiatives.

Tools

LangGraph

LangChain

GCP

RAG

Knowledge graphs

Observability frameworks

Job description

United Parcel Service, Inc. is seeking a Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications across finance and HR domains, including payroll, benefits, labor contracts, and financial planning.

The role emphasizes hands-on work with LangGraph, LangChain, GCP, and knowledge graphs, complemented by deterministic workflows and APIs when suitable.