Senior AI MarTech Engineer - Remote

CrowdStrike Inc.; Juneau (AK); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market leader in compensation and 401k

Equity awards

Wellness programs

Competitive vacation & holidays

Parental & adoption leaves

Professional development opportunities

Employee networks & volunteering

Vibrant office culture

Great Place to Work Certification

Job summary

CrowdStrike is seeking a Sr. Software Engineer - MarTech to advance our AI-driven Marketing IT initiatives. You will build LLM-based agents and ML solutions across Digital, Revenue, Partner, and Event Marketing, turning high-impact ideas into production-grade systems.

You will also help train teams to adopt AI responsibly, collaborate with Security, Privacy, and Legal, and drive integration with Adobe Experience Cloud, Salesforce, and Marketo. This is a remote-friendly role aligned to PT hours.

Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, or a related field (or equivalent practical experience).
• 5+ years of software or data engineering experience, including 2+ years taking LLM or ML solutions to production.
• Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, and orchestration.
• Familiarity with marketing business domain in Hi-Tech industry.
• Experience with RAG, embeddings, vector or hybrid search, and ML-based entity resolution, classification, or scoring.
• Experience with evaluation methods, prompt and model versioning, and production monitoring.
• Strong Python and SQL, plus TypeScript/JavaScript or Java, and experience building RESTful APIs.
• Working knowledge of CRM and marketing automation data models (leads, contacts, accounts) in platforms such as Salesforce and Marketo.
• Experience with a major cloud platform (AWS or Azure), CI/CD tools (Jenkins, GitLab CI/CD), and GitHub.
• Understanding of data governance, privacy (GDPR, CCPA), and responsible AI practices.
• Demonstrated ability to train and mentor technical and non-technical colleagues.
• Ability to balance project work with operational tasks and to work Pacific Time (PT) business hours.

Responsibilities

• AI & Applied ML Use Case Discovery: Partner with Marketing teams to identify, prioritize, and scope AI opportunities, with success metrics tied to business outcomes.
• Agent Development: Build and deploy LLM-based agents for event invitations, account and contact prospecting, and partner workflows, with orchestration and human-in-the-loop controls.
• Lead & Contact Quality: Build ML and LLM-assisted pipelines to clean, deduplicate, enrich, validate, and score leads and contacts across Salesforce, Marketo, and related systems, including bot and fraud detection.
• Search & Retrieval: Modernize site search and partner locator using semantic and hybrid retrieval, embeddings, and RAG grounded in approved content.
• Analytics: Use AI-assisted analysis to improve partner lead ROI reporting and Adobe Analytics adoption.
• Evaluation & Guardrails: Define evaluation metrics and regression tests, monitor accuracy, latency, and cost, and implement PII handling, consent enforcement, and audit logging in partnership with Security, Privacy, and Legal.
• Build vs. Buy: Evaluate AI tools, LLM platforms, and recommend a direction.
• Training & Enablement: Train and mentor engineers, marketing operations, and Sales stakeholders on AI tools, prompt design, and responsible use. Run workshops and maintain playbooks and reusable templates.
• Integration: Integrate AI solutions with Adobe Experience Cloud, Salesforce, Marketo, and other systems via APIs and event-driven patterns.
• DevOps & Operations: Monitoring, and alerting for AI services, and support incident response and runbooks.
• Collaboration: Work with the AEP and platform engineers on data access, environments, and releases.

Skills

Python

SQL

TypeScript/JavaScript

Java

RESTful APIs

LLM/ML production

LLM APIs

Prompt engineering

Orchestration

CRM data models

AWS/Azure

CI/CD

GitHub

Data governance & privacy

Mentoring

PT business hours

Education

Bachelor's or Master's degree in Computer Science, Data Science, or a related field

Tools

Adobe Experience Platform

Adobe Analytics

Job description

CrowdStrike is seeking a Sr. Software Engineer - MarTech to advance our AI-driven Marketing IT initiatives. You will build LLM-based agents and ML solutions across Digital, Revenue, Partner, and Event Marketing, turning high-impact ideas into production-grade systems.

You will also help train teams to adopt AI responsibly, collaborate with Security, Privacy, and Legal, and drive integration with Adobe Experience Cloud, Salesforce, and Marketo. This is a remote-friendly role aligned to PT hours.