Principal Technical Consultant (Fully Remote)

ServiceNow; United States; Remote; USD 166,000 - 290,000; Full time

Job summary

ServiceNow is seeking an experienced integration and AI specialist to design architectures and drive complex system integrations. You will lead the deployment of ServiceNow AI offerings, including Virtual Agent, NLU, AI Search, and Generative AI.

As a subject matter expert, you will resolve intricate issues across Integrations and AI, while supporting remote work within AMS - North America and Canada, with up to 30% travel for customer engagements.

Qualifications

• Active security clearance and 8+ years of configuration/development experience.
• Extensive experience with Web Services, middleware, LDAP, SSO, JDBC, and SaaS technologies.

Responsibilities

• Devise integration development plans and architectures for systems integrations.
• Implement latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, and Generative AI.
• Act as an SME to resolve complex user issues related to Integrations and AI solutions.

Skills

Security clearance

Web Services

Middleware

LDAP

SSO

JDBC

SaaS

Tools

LDAP

SSO

JDBC

Web Services

Middleware

SaaS

Job description

• Devise integration development plans and architectures for systems integrations.
• Implement latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, and Generative AI.
• Act as an SME to resolve complex user issues related to Integrations and AI solutions.

Qualifications:

• Active Security Clearance and at least 8 years of configuration/development experience.
• Extensive experience with Web Services, middleware, LDAP, SSO, JDBC, and SaaS technologies.

Additional Information:

• Work persona is flexible or remote within AMS - North America and Canada.
• Up to 30% travel annually for customer engagements.
• Base pay range $165,500 - $289,600 plus equity (when applicable), variable/incentive comp, and benefits.

ServiceNow

ServiceNow provides an AI platform that helps 85% of the Fortune 500 automate workflows and drive business reinvention. The culture is AI-native and people-focused, with flexibility, trust, and equal opportunity emphasized.