Senior AI Implementation Engineer for Customer Pilots

Simulation 95; Menlo Park (CA); Vor Ort; USD 150.000 - 200.000; Vollzeit

Zusammenfassung

Simulation95 seeks a senior individual-contributor to lead customer implementations and pilots of our AI services. You will guide workflows, configure integrations, and provide hands-on coaching to customers to help them adopt practical AI solutions in real-world healthcare contexts.

You will collaborate with product and engineering, translate customer needs into workable AI deployments, and help customers realize measurable value from pilot projects.

Qualifikationen

• Experience implementing AI applications for real users and supporting them through testing, rollout, and adoption.

Aufgaben

• Lead customer implementations and pilots, from understanding workflows and choosing useful applications through configuration, integration, testing, and adoption.
• Build and adapt AI workflows using APIs, retrieval, structured outputs, and tool integrations; connect solutions to customer processes with appropriate data permissions and human review.
• Provide white-glove service through onboarding, demonstrations, workshops, and one-to-one coaching; teach users effective prompting, output review, and practical AI problem solving.
• Work closely with pilot users to remove adoption barriers, troubleshoot problems, and improve workflows; assess quality, usefulness, and efficiency against agreed pilot goals.
• Identify and reproduce issues, document user impact and expected versus actual behavior, and report findings to product and engineering; verify fixes and communicate resolutions to users.
• Turn pilot feedback into product recommendations, reusable examples, training materials, and implementation guides that help customers get more value from our services.

Kenntnisse

Python

TypeScript

APIs

Retrieval

Tool integrations

Tools

APIs

Retrieval

Tool integrations

Jobbeschreibung

Simulation95 seeks a senior individual-contributor to lead customer implementations and pilots of our AI services. You will guide workflows, configure integrations, and provide hands-on coaching to customers to help them adopt practical AI solutions in real-world healthcare contexts.

You will collaborate with product and engineering, translate customer needs into workable AI deployments, and help customers realize measurable value from pilot projects.