Senior AI Engineer, Applied AI (Remote)

Justworks; United States; Remote; USD 165,000 - 213,000; Full time

Job summary

Justworks is hiring a Senior Software Engineer for Applied AI to join a small, autonomous team building an AI-native agent platform that scales operations through knowledge and reasoning. You will own major components, integrate tools, and shape the architecture of the knowledge layer while focusing on production-ready systems.

You should bring 5+ years of backend experience, hands-on AI/LLM work, and a strong sense of ownership in an early-stage product environment.

Qualifications

• 5+ years of backend engineering experience building and operating production systems.
• Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)
• Strong API design and system integration skills
• Product-minded: questions requirements and contributes to product decisions, not just execution
• Proven ownership of complex projects in ambiguous, early-stage environments

Responsibilities

• Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.
• Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.
• Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.
• Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.
• Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.
• Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.
• Mentor other engineers on the team as it grows.

Skills

Backend engineering

LLMs & AI agents

API design

Product-minded

ownership

Job description

Justworks is hiring a Senior Software Engineer for Applied AI to join a small, autonomous team building an AI-native agent platform that scales operations through knowledge and reasoning. You will own major components, integrate tools, and shape the architecture of the knowledge layer while focusing on production-ready systems.

You should bring 5+ years of backend experience, hands-on AI/LLM work, and a strong sense of ownership in an early-stage product environment.