Senior AI Engineer - Agentic Systems Leader (Remote) Equity

ServiceNow, Inc.; Minneapolis (MN); Hybrid; USD 172,000 - 301,000; Full time

Benefits offered by this job

Health plans

401(k) match

ESPP

Flexible time off

Family leave

Job summary

Veza’s Access AI team seeks a senior software engineer to architect, build, and operate production-grade agentic AI systems at Fortune 500 scale, guiding multi-agent orchestration and decision-making. You will own design patterns, guardrails for observability, and retrieval-grounded AI, collaborating with product and platform teams to deliver secure, scalable identity governance solutions.

This role offers a clear path to technical leadership, competitive compensation, equity where applicable,

Qualifications

• 8+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
• Hands-on depth designing, shipping, and operating agentic systems in production — multi-agent orchestration, tool calling, planning loops, memory, and failure recovery.
• Production-grade Python. Systems language (Go, Java, or C++) is a plus.
• Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) — prompt engineering, structured outputs, and model evaluation in production settings.
• Familiarity with RAG and retrieval patterns in production — vector stores, hybrid search, and retrieval evaluation metrics.
• Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.

Responsibilities

• Architect, build, and operate production-grade agentic AI systems at Fortune 500 scale.
• Define and implement multi-agent orchestration, tool use, planning loops, memory, and failure recovery.
• Lead architecture decisions, reviews, and mentoring on production AI practices.
• Ensure grounded, low-latency retrieval and reliable deployment with observability and governance.
• Integrate frontier models and evaluate trade-offs for cost, latency, and capability.

Skills

Software engineering

Agentic AI

Python

Go/Java/C++

Frontier AI SDKs

RAG retrieval

Technical leadership

Tools

Anthropic SDK

Google SDK

OpenAI SDK

Python

Go

Java

C++

Job description

Veza’s Access AI team seeks a senior software engineer to architect, build, and operate production-grade agentic AI systems at Fortune 500 scale, guiding multi-agent orchestration and decision-making. You will own design patterns, guardrails for observability, and retrieval-grounded AI, collaborating with product and platform teams to deliver secure, scalable identity governance solutions.

This role offers a clear path to technical leadership, competitive compensation, equity where applicable,