Senior AI-Driven Reliability & Incidents Lead

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Sr Lead Software Engineer within the Market Risk Technology team to drive reliability, incident management, and end-to-end software lifecycle improvements across firm infrastructure.

The role emphasizes designing and implementing infrastructure components, enabling AI-assisted reliability workflows, and collaborating with development teams to deliver scalable, auditable, and secure solutions in a fast-paced financial environment.

Qualifications

• Formal training or certification in engineering concepts and 10+ years applied experience.
• Experience with reliability engineering and incident management.
• Ability to validate AI-assisted recommendations with data sensitivity in mind.
• Ability to integrate and automate across the software life cycle.

Responsibilities

• Identifies and solves problems of high complexity and drives improvements as outcomes
• Uses enterprise-authorized AI capabilities within the work environment to accelerate complex incident analysis and reliability decisioning, validating outputs and handling operational data according to sensitivity and security requirements.
• Works with development teams throughout the software life cycle ensuring sustainable software releases, leading medium to large projects by bringing together the proper perspectives, identifying road blockers, and integrating feedback from team members and the firm
• Manages, designs, and implements infrastructure components to improve reliability and ensure operational efficiency
• Influences management and stakeholders through clear recommendations and measurable reliability outcomes
• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.

Skills

Python programming

Reliability engineering

AI-assisted workflows

Cloud technologies

Observability

Tools

Prometheus

Grafana

OpenTelemetry

AWS

GCP

Job description

JPMorgan Chase & Co. in Jersey City is seeking a Sr Lead Software Engineer within the Market Risk Technology team to drive reliability, incident management, and end-to-end software lifecycle improvements across firm infrastructure.

The role emphasizes designing and implementing infrastructure components, enabling AI-assisted reliability workflows, and collaborating with development teams to deliver scalable, auditable, and secure solutions in a fast-paced financial environment.