Senior AI Deployment Engineer — Enterprise Agentic AI

Uniphore Technologies North America Inc; Palo Alto (CA); On-site; USD 140,400 - 193,050; Full time

Benefits offered by this job

Competitive base pay

Annual incentive opportunity based on

Pre-IPO stock options

Medical

Dental

Vision

401(k) with a match

Generous paid time off

Paid holidays

Birthday leave

Other paid leave policies

Job summary

Uniphore is recruiting for a Senior Forward Deployed Engineer in Palo Alto, CA. You will take technical ownership of strategic AI deployments, architecting and delivering customer-specific applications on our Agentic AI platform.

This role demands deep technical skill, problem solving, and influence across customers and internal teams. You will guide projects end-to-end—from design to full-stack delivery—while driving observability, best practices, and cutting-edge AI tooling in enterprise

Qualifications

• 6–10+ years of engineering experience with customer-facing or field roles.
• Proven success building and deploying AI/ML or data-intensive applications in production.
• Deep full-stack development skills and DevOps experience (Python, Node.js/Go, React/Vue; Docker, K8s, CI/CD).
• Experience building data pipelines and integrating with enterprise systems (REST, Python, SQL, GraphQL, Webhooks).
• Solid understanding of LLMs, prompt engineering/tuning, vector DBs and RAG pipelines.
• Knowledge of SLM Finetuning and Distillation is a big advantage.
• Experience with agentic development platforms and delivering enterprise agentic solutions is a big advantage.
• Ability to translate ambiguous customer needs into actionable engineering plans; strong leadership.

Responsibilities

• Lead the technical solution design and implementation of large-scale Agentic and Knowledge AI solutions for key enterprise clients.
• Act as the primary technical point of contact during solution development and post-deployment optimization.
• Own and execute projects end-to-end: from integration design to agent workflows and full-stack delivery.
• Customize platform components as needed—integrating new APIs, building reusable tooling, or extending platform logic.
• Collaborate with cross-functional teams and customers to ensure solution success.
• Provide structured feedback to Platform Engineering and Product on feature gaps and customer pain points.
• Contribute to technical best practices and accelerate solution delivery through reusable assets and documentation.
• Champion observability, monitoring, versioning and telemetry for trustworthy AI agents.
• Stay current on RAG, LLM/SLM advancements, Agentic AI tooling, vector/graph databases, retrieval optimizations.

Skills

Python

Node.js/Go

React/Vue

Docker

Kubernetes

CI/CD

REST APIs

SQL

GraphQL

Webhooks

LLMs

Prompt Engineering

Vector DBs

RAG Pipelines

LangChain

LangGraph

CrewAI

Education

Bachelor's/Master/PhD in Computer Science or Data Science

Tools

Docker

Kubernetes

CI/CD

REST

GraphQL

SQL

Python

Node.js/Go

LangChain

Pinecone

Weaviate

Job description

Uniphore is recruiting for a Senior Forward Deployed Engineer in Palo Alto, CA. You will take technical ownership of strategic AI deployments, architecting and delivering customer-specific applications on our Agentic AI platform.

This role demands deep technical skill, problem solving, and influence across customers and internal teams. You will guide projects end-to-end—from design to full-stack delivery—while driving observability, best practices, and cutting-edge AI tooling in enterprise