Senior AI Deployment Architect

Fdetimes; Chicago (IL); Hybrid; USD 109,000 - 160,000; Full time

Job summary

Fin, now part of Salesforce, seeks a Senior AI Deployment Consultant to lead the largest and most complex customer deployments. You’ll blend project management with hands-on configuration of the Fin platform, guiding customers to value quickly and at scale across channels.

You’ll work with a team of engineers, manage project strategy and timelines, and shape deployment practices while using AI tooling to accelerate discovery and delivery.

Qualifications

• 5+ years of experience in customer-facing implementation, deployment, or professional services roles.
• Hands-on technical capability with APIs, data flows, and integration patterns.
• Exceptional communication and relationship-building skills for executives and technical stakeholders.
• Daily use of AI tooling in your own workflow and ability to show delivery improvements.
• Experience with Intercom Helpdesk, Zendesk, Salesforce or similar CX platforms is a plus.

Responsibilities

• Own end-to-end deployment programs for our largest customers, ensuring successful implementation and acting as primary contact.
• Manage scope, schedule, and budget aligned to customer goals and support model; keep GTM partners updated.

Skills

customer-facing

deployment

professional-services

communication

AI tooling

Tools

Intercom Helpdesk

Zendesk

Salesforce

Job description

Fin, now part of Salesforce, seeks a Senior AI Deployment Consultant to lead the largest and most complex customer deployments. You’ll blend project management with hands-on configuration of the Fin platform, guiding customers to value quickly and at scale across channels.

You’ll work with a team of engineers, manage project strategy and timelines, and shape deployment practices while using AI tooling to accelerate discovery and delivery.