Senior AI Business Enablement & Knowledge Lead

Cribl; United States; Remote; USD 175,000 - 225,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Short-term disability

Life insurance

Paid holidays

Paid time off

401(k)

Equity

Fertility treatment benefit

Job summary

Cribl is seeking a Senior Business Effectiveness Manager, AI to shape how a 1,000+ person, remote-first company maximizes its AI investments. You’ll lead Cribl’s approach to business-critical knowledge and to the use cases worth scaling company-wide, partnering with leaders across functions to turn AI activity into reusable infrastructure.

You’ll drive the rollout of AI platforms, mobilize experts across the business, and track adoption, spend, and ROI to provide clear leadership visibility.

Qualifications

• 10+ years in operations, strategy, or knowledge management roles, ideally at a tech company.
• Strong systems thinker who has built programs, processes, and governance for scalable infrastructure.
• Experience with adoption metrics and using data to guide decisions and priorities.
• Experience defining adoption and impact metrics and using data to guide decisions.
• Comfortable operating in ambiguity with distributed teams.

Responsibilities

• Set Cribl's knowledge strategy – define business-critical knowledge and build a single source of truth.
• Verify accuracy of knowledge content and coordinate updates with content owners.
• Partner with AI tool owners so knowledge is what AI references first.
• Map context layers across the business and connect with Data, IT, and Engineering.
• Identify and prioritize Cribl’s top AI use cases and lead universal solution builds.
• Scale high-value solutions into company-wide infrastructure and establish verification standards.
• Stay ahead of AI capabilities and translate them into Cribl’s approach.
• Roll out company-wide AI platforms and drive activation at scale.
• Track AI adoption, spend, and ROI with Finance and Engineering for visibility.

Skills

Knowledge strategy

Governance

AI fluency

Executive presence

Remote collaboration

Champion networks

Tools

Glean

Job description

Cribl is seeking a Senior Business Effectiveness Manager, AI to shape how a 1,000+ person, remote-first company maximizes its AI investments. You’ll lead Cribl’s approach to business-critical knowledge and to the use cases worth scaling company-wide, partnering with leaders across functions to turn AI activity into reusable infrastructure.

You’ll drive the rollout of AI platforms, mobilize experts across the business, and track adoption, spend, and ROI to provide clear leadership visibility.