Senior AI Agent Platform Architect

Gap Inc; Coppell (TX); On-site; USD 210,000 - 273,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off (PTO)

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision coverage

Job summary

Gap Inc. is building an enterprise AI agent platform used across the company to create, deploy, govern, and operate AI-powered solutions at scale.

As a Principal Engineer, you will shape the technical foundation for agent development, building services, frameworks, and guardrails for secure, reliable, observable platforms. This hands-on role spans architecture, software design, and platform development across AI, distributed systems, cloud infrastructure, security, and governance to help teams

Qualifications

• Extensive experience building and operating large-scale distributed systems in production.
• Strong software engineering background with expert-level Python development skills.
• Hands-on experience delivering production LLM, generative AI, or agent-based solutions.
• Deep understanding of agent architectures, orchestration patterns, and enterprise AI platforms.
• Experienced with retrieval systems, embeddings, vector search, and context management strategies.

Responsibilities

• Design and build core platform services that enable enterprise AI agent development and operations.
• Define the architecture, engineering patterns, and technical standards for the AI agent platform.
• Develop and maintain a centralized model gateway for routing, governance, resiliency, and cost management.
• Build agent runtime capabilities that support long-running workflows, orchestration, and human-in-the-loop processes.
• Design secure identity, authorization, and policy enforcement mechanisms for agents and tools.
• Establish platform capabilities for context management, memory, retrieval, and data isolation.
• Create testing, evaluation, and release frameworks that ensure agent quality, safety, and performance.
• Implement observability, auditability, and operational tooling for monitoring and troubleshooting agent behavior.
• Partner with Security, Data Governance, and Cloud Infrastructure teams to define platform controls and guardrails.
• Mentor engineers, influence technical direction, and raise engineering standards across multiple teams.

Skills

Distributed systems

Python

LLM / AI agents

Agent architectures

Context management

Security & governance

Observability

Cloud platforms

Leadership by expertise

Tools

Python tooling

GCP services

Vertex AI / Gemini

Job description

Gap Inc. is building an enterprise AI agent platform used across the company to create, deploy, govern, and operate AI-powered solutions at scale.

As a Principal Engineer, you will shape the technical foundation for agent development, building services, frameworks, and guardrails for secure, reliable, observable platforms. This hands-on role spans architecture, software design, and platform development across AI, distributed systems, cloud infrastructure, security, and governance to help teams