Senior Advisory Tech Support Engineer — Optimization

Aspen Technology, Inc.; Houston (TX); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Aspen Technology, Inc. seeks an Advisory Technical Support Engineer to join the Supply Chain team, focusing on advanced technologies for production planning, scheduling, blending, and optimization.

You will resolve technical issues, deliver expert guidance, and provide trainings on AspenTech solutions such as Aspen PIMS, Scheduling & Blending Optimization, and Unified PIMS/Scheduling. The ideal candidate has a background in chemical engineering or optimization, with knowledge of linear and

Formación

• Bachelor's or master's degree in engineering (related discipline).
• 12+ years of relevant experience preferred.
• Strong understanding of Chemical Engineering principles.
• Knowledge of chemical and manufacturing processes in refining, chemical, pharmaceutical or process industries.
• Previous experience with AspenTech supply chain software such as Aspen PIMS, Aspen Petroleum Scheduler, Plant Scheduler, Multi Blend Optimization, Unified PIMS/Scheduling or similar tools is a plus.
• Ability to present complex information clearly via written and verbal communication.

Responsabilidades

• Resolve technical issues and provide expert guidance on AspenTech solutions.
• Deliver training classes on AspenTech products and industry best practices.
• Conduct pre-sales consultations to identify customer problems and articulate AspenTech products as solutions.
• Develop and maintain customer-focused training materials for new releases and applications.
• Collaborate cross-functionally to maintain and develop business opportunities.
• Coach team members to enhance technical skills and contribution.
• Provide onsite support and consultancy as required.

Conocimientos

Chemical engineering

Optimization

Linear programming

Nonlinear programming

Pre-sales

Training

Customer communication

Problem solving

Educación

Bachelor's or Master’s in Engineering

Herramientas

Aspen PIMS

Scheduling & Blending Optimization

Unified PIMS/Scheduling

Aspen Petroleum Scheduler

Plant Scheduler

Multi Blend Optimization

AspenTech OSI

Descripción del empleo

Aspen Technology, Inc. seeks an Advisory Technical Support Engineer to join the Supply Chain team, focusing on advanced technologies for production planning, scheduling, blending, and optimization.

You will resolve technical issues, deliver expert guidance, and provide trainings on AspenTech solutions such as Aspen PIMS, Scheduling & Blending Optimization, and Unified PIMS/Scheduling. The ideal candidate has a background in chemical engineering or optimization, with knowledge of linear and