Senior Advising Tech & Experience Lead

University of Tennessee, Knoxville

Knoxville (TN)

On-site

USD 60,000 - 82,000

Full time

5 days ago

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Job summary

The University of Tennessee, Knoxville, invites applications for the Senior Coordinator of Advising Technology & Experience. This role provides specialized expertise in academic advising, student-facing technology solutions, project coordination, and alignment with university policies and priorities.

You will work across colleges and departments to identify needs, implement data-informed improvements, and enhance the advising experience for students and advisors, while partnering with the

Qualifications

Bachelor’s Degree required; 3 years in higher education advising or related field.
Experience with enterprise platforms (e.g., Banner, Degree Works, Navigate, Salesforce, Slate, Asana).
Strong communication and writing skills for diverse campus partners.
Ability to analyze data to inform advising improvements.
Experience coordinating multiple projects.

Responsibilities

Evaluate complex advising technology and processes with cross-functional teams.
Develop user-facing documentation and resources for advising systems.
Coordinate advising technology initiatives and continuous improvement projects.
Analyze data and stakeholder feedback to inform service enhancements.
Support student-facing advising experiences and problem resolution.

Skills

Academic advising

Data analysis

Project coordination

Stakeholder engagement

Documentation

Education

Bachelor’s Degree

Master’s Degree

Job description

You will work across colleges and departments to identify needs, implement data-informed improvements, and enhance the advising experience for students and advisors, while partnering with the

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