Senior Administrator - Fairbanks

Crowley Maritime Corporation; Fairbanks (AK); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Life and disability coverage

Paid vacation and holidays

Parental leave

Training and development

Well-being resources

Job summary

Crowley Maritime Corporation in Fairbanks is seeking an experienced administrative professional to support the Fairbanks Terminal and occasionally other terminals. You will perform a wide range of clerical tasks, coordinate communications, and assist with reports and data entry.

Proficiency in Microsoft Office, strong organizational and customer-service skills, and a valid driver's license are essential. This onsite role offers a competitive benefits package and opportunities to contribute

Qualifications

• High school diploma or equivalent with post-secondary coursework and training.
• Bachelor’s degree in business, transportation, logistics or related field preferred.
• Minimum of five years of experience in an administrative support function.
• Experience with federal government contracts preferred.
• A valid driver’s license is required.
• Proficient in Microsoft Office products including Excel, Outlook, Word and proprietary software.

Responsibilities

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures.
• Exercise independent judgment and employ basic reasoning skills.
• Assist management with daily tasks such as typing correspondence and data entry.
• Analyze complex requests and determine appropriate solutions.
• Work with internal departments on activities related to the assigned business unit.
• Review, update and maintain documents to ensure accuracy and compliance.
• Use PC software to produce reports, presentations and other documents.
• Compile and interpret data to form reports and charts.
• Assist management on various projects.
• Willing to travel to other Highway Terminals when needed.

Skills

Microsoft Office

Verbal and Written Communication

Organizational Skills

Education

High school diploma

Bachelor’s degree in business or logistics (preferred)

Tools

Excel

Outlook

Word

Proprietary software

Job description

Overview

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Onsite

What You'll Do:

You will be responsible for providing support to the Fairbanks Terminal, and occasionally some of our other terminals, by performing a wide range of administrative tasks

Responsibilities

Key Responsibilities:

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures not requiring management review.
• Exercise independent judgment and employ basic reasoning skills.
• Assist management with daily tasks such as typing correspondence, entering data into a computer, filing.
• Analyze complex requests and determine an appropriate solution.
• Works directly with internal departments to assist with various activities related to assigned business unit.
• Review, update and maintain documents to ensure completeness, confirm accuracy of data, resolve discrepancies, ensure compliance, etc.
• Use various PC software programs to produce high-quality reports, presentations and other documents.
• Compile and interpret data to formulate reports, charts, graphs or tables.
• Assist management on various projects.
• Willing to travel to other Highway Terminals when needed.

Qualifications

Education & Credentials:

• High school diploma or equivalent, with course work after high school and job-related training.
• Bachelor’s degree in business, transportation, logistics or a related field preferred.

Experience:

• Minimum of five (5) years of experience in an administrative support function.
• Experience with federal government contracts preferred.
• A valid driver’s license is required.

Technical Skills:

Proficient in Microsoft Office products, including Excel, Outlook, Word and proprietary software applications.

Competencies:

• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships.
• Demonstrate effective customer service skills.
• Prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Perform accurately in a detail-oriented environment.
• Gather, interpret, report and use data and other information concerning assigned activities.
• Function effectively with or as part of a team.
• Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials.
• Knowledge of applicable computer applications and basic computer functions.
• Willing to follow directions and company policies.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.