Administrator - Fairbanks

Crowley Maritime Corporation; Fairbanks (AK); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Life and disability coverage

Paid vacation and holidays

Parental leave

Well-being resources and gym discounts

Training and development

Job summary

Crowley Maritime Corporation is seeking a detail‑oriented Administrative Support Specialist to assist the Fairbanks terminal and occasionally other terminals. You will answer calls, invoice customers, track inventory, process paperwork from fuel deliveries, and support dispatch duties as needed.

The role requires a high school diploma (bachelor’s preferred), at least three years in admin support, strong MS Office skills, and a valid driver’s license.

Qualifications

• Three years of administrative support experience.
• Valid driver’s license required.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Willing to travel to other Highway Terminals.

Responsibilities

• Provide support to the Fairbanks terminal and occasionally other terminals.
• Answer and direct phone calls to staff and terminals.
• Invoice customers by phone and email.
• Assist with inventory and asset tracking software.
• Process daily paperwork from fuel deliveries and counter sales.
• Cross train for relief dispatch duties and route fuel deliveries.
• Prepare charts, graphs, or tables as needed for reports.

Skills

Verbal and written communication

Customer service

Multitasking

Data interpretation

Education

High school diploma

Bachelor’s degree in business/logistics (preferred)

Tools

Microsoft Office

Excel

Outlook

Word

Proprietary software

Job description

Overview

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Work Arrangement:

Onsite

What You’ll Do:

You will be responsible for providing support to the Fairbanks terminal, and occasionally some of our other terminals, by performing a wide range of administrative tasks.

Responsibilities

Key Responsibilities:

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures not requiring management review.
• Exercise independent judgment and employ basic reasoning skills.
• Collect, compile, and analyze moderately complex data and information for inclusion in reports or presentation materials.
• Prepare charts, graphs, or tables as necessary.
• Assist management with daily tasks such as typing correspondence, entering data into a computer, filing records and answering phones.
• Perform other duties that may be needed under the direction of management.
• Willing to travel to other Highway Terminals when needed.

Qualifications

Education & Credentials:

• High school diploma or equivalent with course work after high school and job-related training.
• Bachelor’s degree in business, transportation, logistics or a related field preferred.

Experience:

• Minimum of three (3) years of experience in an administrative support function.
• A valid driver's license is required.

Technical Skills:

• Proficient in Microsoft Office products, including Excel, Outlook, Word and proprietary software applications.

Competencies:

• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships.
• Demonstrate effective customer service skills.
• Prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Perform accurately in a detail-oriented environment.
• Gather, interpret, report and use data and other information concerning assigned activities.
• Function effectively with or as part of a team.
• Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials.
• Knowledge of applicable computer applications and basic computer functions.
• Willing to follow directions and company policies.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, and in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.