Administrator - Palmer

Crowley; Palmer (AK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Parental leave

Training & development

Well-being resources

Job summary

Crowley in Palmer, Alaska seeks an administrative support professional to join the terminal team, providing essential clerical and office support to ensure smooth daily operations. This role requires strong communication, organization, and a willingness to travel to other terminals as needed.

You will handle calls, invoicing, inventory, data entry, and reporting, while supporting management with daily tasks and ensuring accurate documentation.

Qualifications

• High school diploma or equivalent with post-high school coursework or training.
• Bachelor’s degree in business, transportation, logistics or related field preferred.
• Minimum of three years in an administrative support function; valid driver’s license required.

Responsibilities

• Answer and direct phone calls to staff and terminals as needed.
• Invoice customers directly via phone and email.
• Assist with inventory and asset tracking software.
• Process daily paperwork from fuel deliveries and counter sales.
• Cross-train for relief dispatch duties and route fuel deliveries.
• Handle routine correspondence per established procedures.

Skills

Clear communication

Customer service

Multitasking

Detail oriented

Teamwork

Education

Bachelor’s degree in business, transportation, logistics or related field

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

Overview

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Why Join Crowley?

Employees describetheir collaborationall over the globe asimpactfuland authentic. We hire high performers and invest in growing and learning togetherwhile rewarding performance.

Our culture has thrived for over 130 years on innovative ideas coming to life, where we challenge you to be the best you can be. We live our core values and promote the diversity and expertise of our employees as a strength in support of each other. The results are superior solutions and services for our customers.

Work Arrangement

In-office

What You'll Do

You will be responsible for providing support to the Palmer Terminal, and occasionally some of our other terminals, by performing a wide range of administrative tasks.

Responsibilities

Key Responsibilities:

• Answer and direct phone calls to other office staff and terminals as needed.
• Invoice customers directly, over the phone and through email correspondence.
• Assist with inventory and asset tracking software.
• Process daily paperwork created from fuel deliveries and counter sales.
• Cross train for relief dispatch duties, print tickets, and route fuel deliveries.
• Receive and respond to routine correspondence following established procedures not requiring management review.
• Exercise independent judgment and employ basic reasoning skills.
• Collect, compile, and analyze moderately complex data and information for inclusion in reports or presentation materials.
• Prepare charts, graphs, or tables as necessary.
• Assist management with daily tasks such as typing correspondence, entering data into a computer, filing records and answering phones.
• Perform other duties that may be needed under the direction of management.
• Willing to travel to other Highway Terminals when needed. (25% travel)

Qualifications

Education & Credentials:

• High school diploma or equivalent, with course work after high school and job-related training.
• Bachelor’s degree in business, transportation, logistics or a related field preferred.

Experience

• Minimum of three (3) years of experience in an administrative support function.
• A valid driver’s license is required.

Technical Skills

• Proficient in Microsoft Office products, including Word, Excel, and proprietary software applications.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Competencies

• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships.
• Demonstrate effective customer service skills.
• Prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Perform accurately in a detail-oriented environment.
• Gather, interpret, report and use data and other information concerning assigned activities.
• Function effectively with or as part of a team.
• Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials.
• Knowledge of applicable computer applications and basic computer functions.
• Willing to follow directions and company policies.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.