Administrator - Palmer

Crowley Maritime Corporation

Palmer, Northern (AK, KY)

Hybrid

USD 42,000 - 65,000

Full time

6 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive pay

Medical/dental/vision insurance

Paid vacation and holidays

Parental leave

Training and development

Job summary

Crowley Maritime Corporation is seeking an organized Administrative Support professional for the Palmer Terminal in Alaska. You will perform a wide range of office tasks, answer calls, handle invoicing, and support inventory and dispatch activities.

This role requires attention to detail, reliability, and the ability to work with cross-functional teams. In-office duties, up to 25% travel to other terminals, and collaboration with multiple departments are expected.

Qualifications

Minimum 3 years of experience in an administrative support function.
Proficient in MS Office and data entry.
Strong communication and customer service skills.

Responsibilities

Answer and direct phone calls to staff and terminals.
Invoice customers via phone and email.
Assist with inventory and asset tracking software.
Process daily paperwork from fuel deliveries and counter sales.
Cross-train for relief dispatch duties and route fuel deliveries.
Handle routine correspondence following procedures.

Skills

Communication skills

Customer service

Teamwork

Detail-oriented

Time management

Education

High school diploma

Bachelor's degree in business or related field

Tools

Microsoft Office

Excel

Proprietary software

Job description

Overview

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what's possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Why Join Crowley?

Employees describetheir collaborationall over the globe asimpactfuland authentic. We hire high performers and invest in growing and learning togetherwhile rewarding performance.

Our culture has thrived for over 130 years on innovative ideas coming to life, where we challenge you to be the best you can be. We live our core values and promote the diversity and expertise of our employees as a strength in support of each other. The results are superior solutions and services for our customers.

Work Arrangement:

In-office

What You'll Do:

You will be responsible for providing support to the Palmer Terminal, and occasionally some of our other terminals, by performing a wide range of administrative tasks.

Key Responsibilities:

Answer and direct phone calls to other office staff and terminals as needed.

Invoice customers directly, over the phone and through email correspondence.

Assist with inventory and asset tracking software.

Process daily paperwork created from fuel deliveries and counter sales.

Cross train for relief dispatch duties, print tickets, and route fuel deliveries.

Receive and respond to routine correspondence following established procedures not requiring management review.

Exercise independent judgment and employ basic reasoning skills.

Collect, compile, and analyze moderately complex data and information for inclusion in reports or presentation materials.

Prepare charts, graphs, or tables as necessary.

Assist management with daily tasks such as typing correspondence, entering data into a computer, filing records and answering phones.

Perform other duties that may be needed under the direction of management.

Willing to travel to other Highway Terminals when needed. (25% travel)

Education & Credentials:

High school diploma or equivalent, with course work after high school and job-related training.

Bachelor's degree in business, transportation, logistics or a related field preferred.

Experience:

Minimum of three (3) years of experience in an administrative support function.

A valid driver's license is required.

Technical Skills:

Proficient in Microsoft Office products, including Word, Excel, and proprietary software applications.

Working Conditions:

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Competencies:

Communicate effectively verbally and in writing.

Establish and maintain effective working relationships.

Demonstrate effective customer service skills.

Prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.

Perform accurately in a detail-oriented environment.

Gather, interpret, report and use data and other information concerning assigned activities.

Function effectively with or as part of a team.

Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials.

Knowledge of applicable computer applications and basic computer functions.

Willing to follow directions and company policies.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include: