Senior Administrative Support Specialist - Fast-Paced Office

ASPEN CONTRACTING; Lee's Summit (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Healthcare benefits after 60 days

401(k) eligibility after one year

Paid Time Off

Stable, full-time employment

Opportunities for career growth

Job summary

Aspen Contracting is seeking an organized Office Support Specialist to join our National Headquarters in Lee’s Summit, MO. This in-person role supports customer records, documentation, invoicing, and coordination across departments.

You’ll manage high-volume calls and emails, maintain accurate customer and job records, and enter information into company systems. Experience in administrative support and data entry is preferred; roofing or construction experience is a plus.

Qualifications

• Previous experience in administrative support, office administration, office coordination, operations support, or a similar role.
• Strong proficiency with Microsoft Word, Excel, Outlook, and email.
• Strong attention to detail and accuracy.
• Excellent organizational and multitasking skills.
• Ability to manage multiple priorities and deadlines without losing track of details.
• Strong written and verbal communication skills.
• Strong follow-through and accountability.
• Ability to identify problems, research information, and determine appropriate next steps.
• Comfortable working with confidential or customer-related information.
• Ability to learn new systems, processes, and terminology quickly.
• Comfortable working independently while also collaborating closely with a team.

Responsibilities

• Manage high-volume incoming and outgoing phone calls and emails
• Maintain accurate customer and job records
• Enter and update information in company systems and databases
• Review and maintain customer files, job documentation, and administrative records
• Prepare and process invoices, customer paperwork, and internal documentation
• Create and send invoices to customers and insurance companies
• Prepare and send mortgage endorsement packets
• Follow up with customers, insurance companies, mortgage companies, and other parties
• Track outstanding information, documentation, and follow-up items
• Review paperwork for accuracy and identify missing or inconsistent information
• Process administrative forms and internal documentation
• Communicate with multiple departments to keep projects moving forward
• Research and resolve routine documentation or file discrepancies
• Assist with new location setup and other administrative projects as needed

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Email

Tools

CRM systems

ERP systems

Job description

Aspen Contracting is seeking an organized Office Support Specialist to join our National Headquarters in Lee’s Summit, MO. This in-person role supports customer records, documentation, invoicing, and coordination across departments.

You’ll manage high-volume calls and emails, maintain accurate customer and job records, and enter information into company systems. Experience in administrative support and data entry is preferred; roofing or construction experience is a plus.