Senior Administrative Specialist, Unclaimed Property

Commonwealth of Kentucky; Frankfort (KY); On-site; USD 39,000 - 59,000; Full time

Job summary

The Commonwealth of Kentucky is seeking an Administrative Specialist Senior for the General Government Cabinet in the Unclaimed Property Division. The role focuses on interpreting laws, reviewing complex claims, and returning property to rightful owners in a thorough, customer-centered process.

Ideal candidates demonstrate research experience, attention to detail, and strong communication skills to support constituents and ensure accurate disbursements.

Qualifications

• Bachelor's degree required.
• Three years of professional, administrative, or business experience.
• Substitute education or experience allowed per policies.

Responsibilities

• Provide professional administrative support to constituents with inquiries concerning Unclaimed Property.
• Initiate claims per Kentucky statutes and regulations.
• Process, review, and approve claims.
• Communicate with constituents by phone, email, or in person.
• Process incoming mail.
• Manage multiple claims and maintain organization.
• Prioritize tasks to ensure efficient property return.
• Generate, review, and issue payments.
• Process reports.
• Initiate outreach services.

Skills

Analytical thinking

Attention to detail

Customer service

Communication

Digital logistics technology

Teamwork

Research skills

Experience gathering evidence

Experience with software for research

Experience identifying and preventing/

Understanding regulations related to金融

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

The Commonwealth of Kentucky is seeking an Administrative Specialist Senior for the General Government Cabinet in the Unclaimed Property Division. The role focuses on interpreting laws, reviewing complex claims, and returning property to rightful owners in a thorough, customer-centered process.

Ideal candidates demonstrate research experience, attention to detail, and strong communication skills to support constituents and ensure accurate disbursements.