Administrative Specialist Senior

Commonwealth of Kentucky; Frankfort (KY); On-site; USD 39,000 - 59,000; Full time

Job summary

The Commonwealth of Kentucky is seeking an Administrative Specialist Senior for the General Government Cabinet in the Unclaimed Property Division. The role focuses on interpreting laws, reviewing complex claims, and returning property to rightful owners in a thorough, customer-centered process.

Ideal candidates demonstrate research experience, attention to detail, and strong communication skills to support constituents and ensure accurate disbursements.

Qualifications

• Bachelor's degree required.
• Three years of professional, administrative, or business experience.
• Substitute education or experience allowed per policies.

Responsibilities

• Provide professional administrative support to constituents with inquiries concerning Unclaimed Property.
• Initiate claims per Kentucky statutes and regulations.
• Process, review, and approve claims.
• Communicate with constituents by phone, email, or in person.
• Process incoming mail.
• Manage multiple claims and maintain organization.
• Prioritize tasks to ensure efficient property return.
• Generate, review, and issue payments.
• Process reports.
• Initiate outreach services.

Skills

Analytical thinking

Attention to detail

Customer service

Communication

Digital logistics technology

Teamwork

Research skills

Experience gathering evidence

Experience with software for research

Experience identifying and preventing/

Understanding regulations related to金融

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

Advertisement Closes 9/14/2026 (11:59 PM ET)

Job ID: 2604650

Administrative Specialist Senior

Pay Grade: 13

Salary: $39,284.88 - $58,927.20 Annually

Employment Type: EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency: General Government Cabinet | State Treasurer

Location: 1050 US Highway 127 South Suite
100 Frankfort, KY 40601 USA

Description

The Kentucky State Treasury manages taxpayer funds and upholds good government through efficiency, teamwork,and integrity. As a small agency with three divisions, each of which contributes to the Commonwealth'sfinancial responsibilities, the agency offers opportunities to develop specialized skills and collaborate withcolleagues at all levels. The Unclaimed Property Division’s mission is to return unclaimed property to its rightful owners.

The State Treasury seeks an Administrative Specialist Senior for the Claims Section of the Unclaimed PropertyDivision. This role requires interpreting and applying laws and regulations to processes, as well as in approving complexclaims, including those involving stocks and mutual funds to ensure property is returned to its rightfulowner.

The ideal candidate has research experience and can verify claims with supporting documentation. In thisrole, the candidate will use attention to detail and analytical skills to help individuals recover propertythey may not realize they have. The role is rewarding, as many claimants appreciate the property being foundand returned to them, and the customer service provided by the staff throughout the claims process. This position will work with a supportive team that collaborates to achieve the division’s mission, especially during peakperiods.

Responsibilities may include, but are not limited to:

• Providing professional administrative support to constituents with inquiries concerning UnclaimedProperty.
• Initiating claims per Kentucky statutes and regulations.
• Processing, reviewing, and approving claims.
• Communicating with constituents by phone, email, or in person.
• Processing incoming mail.
• Managing multiple claims and maintaining organization.
• Prioritizing tasks to ensure efficient property return.
• Generating, reviewing, and issuing payments.
• Processing reports.
• Initiating outreach services.

Preferred Skills and Abilities:

• Analytical thinking skills
• Attention to detail
• Customer service skills
• Communication skills
• Digital logistics technology skills
• Teamwork skills
• Proficiency in Microsoft Word, Excel, and other relevantsoftware
• Research skills
• Experience with gathering and presenting evidence
• Experience with digital technology
• Experience with software and tools for research and evidence gathering
• Experience identifying and preventing fraud
• Ability to understand regulations related to financial transactions, fraud investigations, and data privacy laws
• Ability to analyze complex data and identify potential fraud patterns

As a Commonwealth of Kentucky employee, you will receive benefits such as medical insurance through theKentucky Employees’ Health Plan starting on your first day. Optional dental, vision, and life insurance plansare available. Retirement contributions are provided through the Kentucky Public Pension Authority. Additionalbenefits include paid holidays, annual and sick leave, and participation in Deferred Compensation plans. Youmay also access professional development through online training courses in MyPurpose.

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.

Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact [e-mail] at [e-mail] or 502-564-8826.

An Equal Opportunity Employer M/F/D