Senior Administrative Specialist — Operations & Data Lead

State-of-Delawar; Milford (DE); On-site; USD 42,000 - 60,000; Part time

Job summary

Delaware Department of State is seeking a Senior Administrative Specialist for a casual/seasonal role. The position focuses on delivering administrative, technical, and office support across a large operation, coordinating projects, and providing guidance on processes.

Applicants must have at least one year of administrative experience, strong document and data handling skills, and the ability to work with internal and external contacts.

Qualifications

• One year of experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
• One year of experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• One year of experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
• Six months' experience in providing guidance and consultation to management, customers, and others on administrative matters.

Responsibilities

• Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters.
• Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases.
• Delivers excellent customer service in-person, electronically, or by written communication.
• Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
• Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules.
• Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work.

Job description

Delaware Department of State is seeking a Senior Administrative Specialist for a casual/seasonal role. The position focuses on delivering administrative, technical, and office support across a large operation, coordinating projects, and providing guidance on processes.

Applicants must have at least one year of administrative experience, strong document and data handling skills, and the ability to work with internal and external contacts.