Administrative Specialist: Public Service & Data Support

State-of-Delawar; Farnhurst (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hearing accommodations available

Job summary

The Department of Health and Social Services (DHSS) seeks an Administrative Specialist I to support the New Castle County Volunteer Delaware 50+ program, delivering professional correspondence and data reports. You will maintain datasets, assist volunteers, and provide responsive customer service to partners and staff.

Ideal candidates have at least one year of office support, document processing, and data entry experience, plus an Associate’s degree or higher; federal E-Verify, and equal

Qualifications

• One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
• One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
• One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.

Responsibilities

• Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities, respond to inquiries, and provide guidance on administrative matters.
• Creates formatted documents, generates and shares presentations, manages schedules, develops spreadsheets, assists in maintaining policies and procedures, and maintains information in databases.
• Delivers excellent customer service in‑person, electronically, or by written communication.
• Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
• Creates and maintains various record-keeping systems or logs to file, track, and retrieve documents in compliance with retention schedules.
• Performs other related duties as required.

Skills

Office support

Document processing

Data entry

Education

Associate’s degree or higher

Job description

The Department of Health and Social Services (DHSS) seeks an Administrative Specialist I to support the New Castle County Volunteer Delaware 50+ program, delivering professional correspondence and data reports. You will maintain datasets, assist volunteers, and provide responsive customer service to partners and staff.

Ideal candidates have at least one year of office support, document processing, and data entry experience, plus an Associate’s degree or higher; federal E-Verify, and equal